Heidi Fish Swimwear is a small company. All goods are hand made to order.
We guarantee our products 100%. If you are not happy with the fit or style of your purchase, please return it for exchange.
We will accept EXCHANGES within 30 calendar days from the invoice date. Due to the delicate nature of swimwear , garments must be in their original condition with tags and sanitary protection in place. Garments that have been worn, soiled, laundered or altered in any way will not be accepted.
Shipping and handling remain the responsibility of the customer. Please return your package to us via insured or prepaid US Mail.In your package, please send a copy of your invoice and a reason for the exchange, please indicate the style, color, and size desired. If the address is incorrect, please provide a new shipping address. Replacement items will be shipped to you FREE of charge on the first exchange.
2148 E Phinney Bay Dr
Bremerton, Wa 98312
All orders are hand made and cut as they come in.
In-stock orders are usually shipped within 2-4 business days. You should have received your order within a 2 week time frame.
To receive credit for a lost shipment we must be notified within 20 days of placing it that your order has not been received. We are not responsible for lost shipments sent by customers for exchanges.